In the health and social care sector, well-structured policies and procedures are not optional—they are the foundation of compliance, safety, and quality assurance. Regulators such as CQC, OFSTED, and the Care Inspectorate expect providers to have robust documentation that demonstrates not only adherence to legislation but also a genuine commitment to best practice.

At PLUS Tenders, we develop policies and procedures that go beyond “tick-box” compliance. Our documents are clear, practical, and tailored to your services, helping staff deliver care confidently while ensuring your organisation stands inspection-ready at all times.

We prepare policies that cover every aspect of regulated care services, aligned with national standards and regulator requirements.

Safeguarding Adults & Children – Protecting vulnerable people and ensuring robust reporting frameworks.

Medication Management – Safe handling, administration, and recording of medicines.

Infection Prevention & Control – Protecting service users, staff, and the wider community.

Risk Management – Systems to identify, monitor, and mitigate risks.

Data Protection & GDPR – Ensuring confidentiality, data security, and lawful processing of personal information.

Health & Safety – Creating a safe environment for staff and service users.


Each policy is written in plain English while maintaining the professional detail regulators expect.

We recognise that every care business is unique. Our policies are not generic “off-the-shelf” downloads but customisable templates designed specifically for care providers.

Tailored to your service type: domiciliary care, supported living, children’s services, residential homes, and more.

Reflective of your organisation’s size, structure, and ethos.

Designed to be easily adapted as your services evolve.

Regulations and best practice requirements are constantly changing. Staying compliant requires keeping policies up to date. That’s why PLUS Tenders offers policy subscription services, ensuring you never fall behind.

Regular updates in line with changes to CQC, OFSTED, and Care Inspectorate standards.


Alerts for new legislation or regulatory guidance.

Annual reviews and refreshes to ensure policies remain relevant and inspection-ready.

Cost-effective way to maintain compliance without constant rewriting.

Policies should not just sit in a file—they should guide day-to-day practice. We create operational handbooks that translate regulatory requirements into clear, practical guidance for staff.


Easy-to-follow procedures for frontline workers.

Step-by-step guidance for managers and supervisors.

Induction-friendly documents to support new staff.

Cross-referenced with policies to ensure consistency.

Our Impact

Our policies and procedures have helped care providers across the UK:

• Pass regulator inspections with confidence.

• Establish clear internal processes that improve service quality. • Build trust with commissioners, families, and service users.

“PLUS Tenders policies don’t just meet compliance—they empower providers to deliver care with clarity, safety, and confidence.”